LEGAL

Terms of Service

Last updated: November 3, 2026

These terms explain what you get when you join Content Creator Lab, what we expect from you, and how billing, cancellations, and refunds work. Please read them before you buy.

THE SHORT VERSION

• Monthly Access renews every month until you cancel. The 3-month and 6-month programs are one-time payments that don't renew automatically.
• Do the 90-day work on the Full Creator Program, and if your account doesn't grow, you get your money back. Other payments aren't refundable.
• We teach a system, but your results depend on you. We can't promise a specific income.
• CCL materials are for your own use. Don't share your login, resell lessons, or record the calls.
• Treat the community with respect. We remove people who don't.

This summary is for convenience. The full terms below are what apply.

1. Who we are

Content Creator Lab (“CCL,” “we,” “us”) is an online membership and coaching program for content creators, founded and run by Jaycee “JC” Gutierrez and Hospecio “Hospe” Yamyamin III, and based in the Philippines. “You” means anyone who visits our site or uses our services.

These terms apply to contentcreatorlab.cc, the CCL community at app.contentcreatorlab.cc, our courses, live calls, templates, CCL Bot, and our free tools. By joining or using any of them, you agree to these terms and to our Privacy Policy.

2. Who can join

You need to be at least 18 years old to join. If you're under 18, a parent or guardian must agree to these terms for you and is responsible for your account.

Give us accurate details when you sign up and keep your email address current. Your email is how you sign in and how we reach you about your membership.

3. Your membership

While your plan is active, you get access to the private community, the course library, Tools & Templates, CCL Bot, weekly live calls, and direct access to the coaches.

• Your account is yours alone. Don't share it, or the one-time login codes we email you, with anyone.
• The program keeps evolving. We add, update, and retire lessons, templates, tools, and call times to keep CCL current. We won't take away the core of what you paid for during your plan without telling you first.
• Live calls run on our schedule (currently every Monday). Missing a call doesn't extend your plan.
• Lifetime access, if you received it through a past offer, lasts for as long as CCL runs the community, and these terms still apply to it.

4. Plans, payments, and renewals

Prices are in Philippine pesos (₱) and are shown at checkout before you pay.

• Monthly Access is a subscription. It renews automatically every month and charges the card or e-wallet on file until you cancel.
• The Full Creator Program (3 months) and the Scale Program (6 months) are one-time payments for a fixed period. They don't renew automatically. When the period ends, your access ends unless you buy another plan.
• If a renewal payment fails, we'll email you and retry the charge. Your access stays on until the end of your current period. If the payment still doesn't go through, your membership ends and your access is paused.
• Payments are handled by third-party payment providers. We never see or store your full card number.
• If the Monthly Access price changes, we'll email you before the new price applies to you, so you can cancel first if you want to.

5. Cancelling

You can cancel Monthly Access anytime from your billing settings or by emailing [email protected]. Cancelling stops future charges, and you keep access until the end of the month you've already paid for.

The 3-month and 6-month programs are one-time payments, so there's nothing to cancel. Your access ends when the period ends.

6. Refunds and the CCL Guarantee

Apart from the CCL Guarantee below, or where the law requires otherwise, payments are non-refundable. That includes partial months and unused time on a plan.

The CCL Guarantee

The Full Creator Program (3 months) comes with the CCL Guarantee: do the work for 90 days, and if your account doesn't grow, you get your money back. To qualify, during your 90 days you need to:

• post content consistently;
• show up to the weekly live calls; and
• apply the revisions and adjustments your coaches give you.

How to claim it: email [email protected] within 14 days after your 90th day with the social media account or accounts you worked on. We'll review your posting history, call attendance, and the feedback you applied, and reply within 10 business days. Approved refunds go back to your original payment method, and your access to the program ends.

7. Results and earnings

Income numbers on our site, including our coaches' earnings and members' results, describe what those specific people achieved. They aren't typical, and they aren't a promise of what you'll earn.

Your results depend on your effort, consistency, niche, and skills, and on things nobody controls, like platform algorithms, brand budgets, and affiliate program changes. CCL is education and coaching. It isn't financial, legal, or tax advice.

8. Community rules

The community works when everyone in it feels safe asking questions and sharing work in progress. So:

• Be respectful. No harassment, hate speech, threats, or bullying.
• No spam, unsolicited selling, or recruiting members into other programs without our permission.
• Don't share other members' personal information, posts, or results outside CCL without their permission.
• Don't post anything illegal, sexually explicit, or that infringes someone else's rights.
• Follow the rules of the platforms you create on, and disclose affiliate links and sponsored content the way those platforms and the law require.

We may remove content that breaks these rules, and we may suspend or remove members who break them.

9. Our content and yours

CCL materials. Our lessons, videos, templates, scripts, call recordings, CCL Bot, and other materials belong to CCL or the people we license them from. While your plan is active, you can use them to create your own content and grow your own business. You can't copy, resell, share, re-upload, or publish them, or record live calls yourself, without our written permission.

Your content. You own what you create and post. When you post in the community or share something on a call, you let us show it inside CCL so we can run the community and coach you. We'll ask before featuring your name, face, results, or content publicly, for example as a testimonial.

Feedback. If you send us ideas or suggestions, we're free to use them without owing you anything.

10. Live calls and recordings

We may record live calls and add them to the course library for members. If you join a call, your name, voice, image, and anything you share on screen may appear in the recording. If you'd rather not appear, keep your camera off and use the chat, or tell the coach at the start of the call.

11. CCL Bot and free tools

CCL Bot uses AI to help with scripts, hooks, and content ideas. AI can get things wrong, and it can suggest ideas similar to what other people receive, so review everything before you post it. You're responsible for what you publish.

Our free tools and guides, such as the AI video editor guide and the RVS Revision Tool, are provided free of charge and as-is. Some depend on third-party services, like Claude by Anthropic, which have their own terms and costs that we don't control.

12. Third-party platforms

CCL isn't affiliated with or endorsed by TikTok, Meta (Facebook and Instagram), YouTube, or any affiliate program or brand we teach about. Those platforms can change their rules, features, and payouts at any time. We're not responsible for account restrictions, lost earnings, or other changes they make.

13. Suspension and termination

We may suspend or end your access if you break these terms, misuse the community, or file a payment dispute for a plan you've already used. If we end your access because you broke these terms, you won't get a refund.

If we ever close the community or discontinue a paid program for reasons that have nothing to do with your conduct, we'll refund the unused part of what you paid.

14. Disclaimers and limits on liability

We work hard to keep CCL useful and running, but we provide it “as is.” To the extent the law allows, we don't promise it will always be available or error-free, and we're not liable for indirect losses such as lost income, lost followers, or platform penalties.

Our total liability for any claim related to CCL is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms takes away rights you have under Philippine consumer protection laws that can't be waived.

15. Changes to these terms

We may update these terms as CCL grows. We'll post the new version on this page with a new “last updated” date, and we'll email active members about significant changes. If you keep using CCL after the changes take effect, you accept the updated terms.

16. Governing law and disputes

These terms are governed by the laws of the Republic of the Philippines. If something goes wrong, contact us first and we'll do our best to sort it out with you directly. If we can't, the dispute will be handled by the proper courts of the Philippines.

17. Contact us

Questions about these terms, billing, or the CCL Guarantee? Email us at [email protected].

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